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Read up on news, events, and best practices in the field of Enterprise Service Management

Field Service Management at Wiener Wohnen

Case Study

Wiener Wohnen optimizes customer communication with the help of the field service management solution Serviceware The enterprise Stadt Wien – Wiener Wohnen is the office of the municipality of the city of Vienna and it is Europe’s biggest communal property

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helpLine 6.3 out now!

News

A service portal with responsive design, context-dependent inquiry forms for customers and upgraded news functions 21. Februar 2017 –Just on time for CeBIT, the Serviceware introduces the latest version of its IT service management solution, helpLine. With helpLine 6.3, companies can

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helpLine Customer Interview with CURRENTA

Case Study

ITSM at CHEMPARK manager and operator We asked Manfred Jandke, Head of O&I IT applications, CURRENTA CURRENTA introduced a new solution for the IT service management (ITSM) in order to be able to quickly and professionally reply to service requests

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